【Case Study - COVID-19 Measures】 For calling patients from reception to payment!
At Wakaba Hospital, a one-touch call system is used for patient calls. This is a case of improved time efficiency and reduced workload. [Calling System]
We would like to introduce a case study of the "One-Touch Call" calling bell that our company handles, implemented at Wakaba Hospital. ■ Before Implementation We wanted to ensure that patients do not crowd together and could wait in areas other than the waiting room, such as inside the hospital or in their cars. We aimed to guide patients smoothly to examination rooms and fever outpatient clinics. ■ After Implementation Patients waiting in areas other than the waiting room and in the parking lot can be easily called. Patients can move around during their wait time while avoiding crowds. ■ Usage Method and Flow 【One-Touch Call Receiver】 - Handed to patients at the reception. 【One-Touch Call Transmitter】 Press in examination rooms 1 and 3. Press at the billing counter. Collect the "receiver"* *In-house pharmacy → Users do not return the "receiver" at the time of billing. Press at the reception. ■ Equipment Introduced - 12 transmitters, 90 receivers, 9 charging stands, 1 relay device. ■ Features and Effects - Receivers are antibacterial (incorporating an antibacterial agent for ABS resin: Novalon(R) VZN300). - Improved time efficiency and increased patient satisfaction. - Easy installation and operation, allowing immediate use after implementation. - Eliminated the need to search for patients, reducing workload.
- Company：パシフィック湘南
- Price：Other
